Frequently Asked Questions
Everything you need to know about your Sideout Sport gear and orders.
What is the standard shipping time for equipment and apparel?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days across the continental United States, while international orders may take 7-14 business days.
Can I return a product if it doesn't fit or I change my mind?
Yes, we offer a 30-day return policy for all unused and unwashed items in their original packaging. Please note that customized team jerseys and final sale equipment are not eligible for returns.
How do I ensure I am ordering the correct size for performance wear?
We provide a detailed size guide on every product page. We recommend measuring your chest and waist and comparing them to our chart, as athletic fits may differ from standard casual clothing.
Do you offer bulk discounts for school teams or sports clubs?
Absolutely! We offer tiered pricing for bulk orders of 12 units or more. Please contact our team sales department via the 'Bulk Orders' page for a personalized quote.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Shop Pay for qualifying orders.
How should I care for my high-performance athletic fabrics?
To preserve the moisture-wicking properties and elasticity of your gear, we recommend machine washing in cold water with similar colors and air drying. Avoid using fabric softeners or bleach.